Data controller
Santé Pro Léman, Chemin Pré-du-Camp 4, 1228 Plan-les-Ouates, Switzerland — contact@santeproleman.com.
This policy applies to the website santeproleman.com. It follows the Swiss Federal Act on Data Protection (FADP). Health data related to your care is handled separately, under professional secrecy and as part of your care records.
Data we collect
Contact form: first name, last name, email, phone (optional), type of request and message. This data is only used to answer your request and to organise care if needed. Please do not send detailed medical information this way.
Technical data: our hosting provider keeps technical logs (IP address, date, page visited) for security and to keep the website running.
Cookies and analytics
This website uses no advertising cookies, no tracking tools and no third-party analytics. Fonts are hosted on our own server.
Retention
Messages are kept for as long as needed to handle your request, then for a maximum of 24 months, unless care begins (in which case care record rules apply).
Sharing with third parties
Your data is never sold or transferred. It may be processed on our behalf by our hosting and email providers. Our hosting provider is located in the European Union, which Switzerland recognises as offering an adequate level of protection.
Your rights
You can ask at any time to access, correct or delete your data by writing to contact@santeproleman.com. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).